Invite, remove and restore members

Who can use this: people with the manage users permission.

Each person signs in with their own account, and their role decides what they can see and change. Use these steps to add people, remove them, and bring them back.

Invite a member

1. Go to Settings → Users and click Add New User.

2. Enter their name and email, and choose a role.

3. Leave the password empty. They receive an email invitation to create their own password.

You can also invite someone from an organization: go to Settings → Organizations, open Members and click Invite new user.

Remove a member

1. In Settings → Users, choose Remove on the member.

2. Confirm.

They lose access right away and their seat is free. Their sign-in stops working, their AI connector grants are revoked, and their work stays where it is.

Restore a member

1. Open the removed members list in Settings → Users. It shows when each person was removed and how long you have left.

2. Click Restore.

You have 30 days. A restored member returns with the same roles and memberships.

Erase a member's personal data

After 30 days a removed member's personal data is erased automatically. To do it sooner, use Erase now in the removed members list. Their work stays and shows as "Former member".

Good to know

• A workspace owner cannot be removed. Transfer ownership first.

• You cannot remove yourself.

• Your plan sets how many team members you can have. See Settings → Billing.

• One email address is one sign-in across the platform.

Troubleshooting

• You cannot restore a member. The 30 days have passed, your plan has no free seat, or that address now signs in to another workspace.

• An invitation does not arrive. Check the address and the person's spam folder.

Related

• Roles and organizations

• Plans, invoices and VAT