Workspace skills
Write your own how-tos, styles and rules once, and every assistant follows them, in the app and over connectors.
Updated November 9, 2026
Who can use this: Every member of an organization can read, write and delete its skills.
A skill is a how-to, a style or a rule for AI, written once. The assistants in the app and connected assistants such as Claude and ChatGPT all follow it. Skills belong to the organization you are working in.
Write a skill
Open Settings, then Skills under AI Governance.
Click New skill.
Enter a Name. Called as is filled in from it, and this is what people type after @.
Choose a Category and how it Applies.
Write Use this when. The AI decides from this sentence whether the skill fits a task, so be specific.
Under Instructions, write the goal, the steps, the style and what to avoid. Markdown works, and Preview shows the result.
Click Create skill.
Choose how it applies
Automatically (the default): the AI reads it when a task matches Use this when.
Always: included in full in every conversation. Keep it short.
Only when named: used only when someone writes @its-name or asks for the skill.
Use a skill
In the assistant in the Site Builder or the other in-app assistants, type
@and pick a skill. Its instructions are attached to your message.Over a connector, the assistant sees your skills and reads the ones that fit. You can also name one in your request.
Save a skill from a conversation
Ask an assistant to save what you just did as a skill. It drafts the instructions, shows them to you, and saves after you agree. Over a connector, saving, editing or deleting a skill needs your confirmation.
Manage skills
The list has a search box and a category filter. On a skill's page, click Edit, delete it with Delete skill, or click SKILL.md to download it in the Claude Skills format.
Limits and good to know
Instructions can be up to 20,000 characters, or 2,000 for a skill set to Always.
An organization can have up to 8 Always skills.
Names can be up to 120 characters, Called as up to 64 and Use this when up to 500.
Called as must be unique in the organization.
Skills have no version history, so a change replaces the old text.
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