Payments

Who can use this: Roles that can manage commerce payments.

Connect a payment provider so your site can take payments. Payments go to your own Mollie or Stripe account.

Connect a provider

1. Open Commerce and go to Settings, then Payment.

2. Under Connected payment providers, click Connect Mollie Connect or Connect Stripe Connect.

3. Sign in at the provider and complete its steps.

4. When you return, the provider appears in the list.

A provider marked Pending KYC cannot take payments until the provider finishes verifying your business. A provider marked Disconnected needs Reconnect.

Test the connection

Click Test on a connected provider. It shows the connected account, the methods available, whether charges are enabled, and whether the account is in Live mode or Test mode.

Warning: In Live mode, real money is charged. Test mode payments are sandbox only.

Manage Mollie methods and mode

1. Click Manage on your Mollie provider.

2. Switch between test and live mode.

3. Under Payment methods on this profile, click Enable or Disable on each method.

Choose a default provider

If you connect both, click Set as default on one. Checkout then uses it unless the buyer picks another connected provider. With both connected and no default, buyers in the EU use Mollie and buyers elsewhere use Stripe.

Watch your payments

The same page shows two panels:

• Money health: captured and refunded totals, bookings that need attention, stale checkouts, and reconciliation drift.

• Webhook DLQ: payment events that could not be processed. Click Replay to run one again.

Troubleshooting

• Checkout fails because no provider is ready: no connected provider can take charges yet. Finish the provider's verification, then click Test to confirm.

• Mollie shows "Action required at Mollie": Mollie needs more information from you. Finish it in your Mollie dashboard.

Related

• How commerce works

• Taxes

• Orders, returns and refunds