1.1.3 Organization Setup — How Tenants and Organizations Work

Within Praisma Hub, the organization is the foundation of all digital operations. Understanding how organizations and tenants work together is essential for using the platform securely, efficiently, and at scale.

What is an organization?

An organization is a dedicated digital workspace within Praisma Hub. All users, content, media, settings, and analytics always belong to exactly one organization. Data is never shared between organizations unless this is explicitly and deliberately configured.

Organizations are designed to reflect real-world structures, such as a municipality, company, department, or agency. For agencies, each client can be managed as a separate organization, while larger institutions may manage multiple teams within a single organization.

What is a tenant?

From a technical perspective, each organization operates within its own tenant. A tenant is an isolated environment that ensures databases, files, processes, and configurations are strictly separated from those of other organizations.

For most users, this technical separation is invisible, but it is a critical foundation for security, privacy, and system stability. Tenant isolation allows Praisma Hub to safely host multiple organizations on a shared platform without risk of data leakage or performance interference.

Relationship between organizations and tenants

Each organization is linked to exactly one tenant. All data and operations for that organization are stored and executed within its tenant environment. This clear relationship enables organizations to be managed, scaled, or migrated independently when needed.

Thanks to this structure, Praisma Hub can support both small teams and complex enterprise environments with large user bases and high data volumes.

Organization-level settings

Organization-level settings define how Praisma Hub behaves for all users within an organization. These settings include:

General organization information

Default language and localization preferences

Enabled modules and features

Security and access controls

Default roles and permissions

Centralized management of these settings ensures consistent behavior across the entire organization.

Benefits of tenant-based architecture

Using tenants as the foundation of Praisma Hub provides several key advantages:

Security: complete data isolation per organization

Scalability: organizations can grow independently

Reliability: one organization’s activity does not impact others

Manageability: clear boundaries between clients, departments, or projects

This architecture makes Praisma Hub particularly suitable for public-sector organizations, agencies, and enterprises with strict security and compliance requirements.

Practical usage

In daily use, users always operate within the context of their active organization. Navigation, content, settings, and analytics automatically align with that organization. Users with access to multiple organizations can easily switch between them without data ever mixing.

By structuring organizations and tenants in this way, Praisma Hub provides a robust and future-proof foundation for digital collaboration and content management.