Privacy Policy

Who We Are & Scope

Praisma Hub ("Praisma", "we", "us") provides an all-in-one social media management and marketing platform available at https://praismahub.com. We are headquartered in Roermond, Netherlands. This Privacy Policy describes how we process personal data when you visit our websites, create an account, connect social profiles, or use our services.

For data about your own team/account (billing, login, product usage), Praisma is a data controller. For data you manage on behalf of your business (e.g., social posts, messages, comments, analytics from connected social accounts), you are the data controller and Praisma acts as your data processor.

Data Processing Agreement (DPA)

For business workspaces, our Data Processing Agreement forms part of your subscription terms and meets Article 28 GDPR requirements (controller–processor obligations, confidentiality, security, sub‑processing, international transfers, assistance, and deletion/return of data).

• View/accept the DPA in your admin area or at /legal/dpa.
• Our current Sub‑processors list is maintained with purposes, locations, and change history. We will notify you of material changes as required by the DPA.

Where We Host Data (EU) & Sub‑processors

We prioritize EU hosting. All customer data is hosted in EU (Netherlands/Germany) data centers via Hetzner Cloud, with encrypted storage and network security controls. Some ancillary services (e.g., email delivery, payments, product analytics) may process limited data in- or outside the EEA as detailed in our Sub‑processors page.

Where data is transferred outside the EEA, we implement appropriate safeguards such as the European Commission's Standard Contractual Clauses (SCCs) and conduct transfer risk assessments, and we apply supplementary measures when appropriate.