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9. Operations & Support

Operations & Support describes how Praisma Hub is operated and supported in production environments. This section explains monitoring, system health checks, backups, recovery strategies, incident handling, and support processes.

It also outlines how communication, escalation, and post-incident review are handled to ensure reliability and trust over time.

Topic

9.1 Monitoring & Reliability

System health monitoring, alerts, and recovery strategies.

Topic

9.2 Support

How to get help and report incidents.

Topic

9.3 Legal & Policies

Terms, privacy, and acceptable use policies.