Answer comments and messages in the inbox
Reply to comments and direct messages from all your channels in one inbox.
Updated November 8, 2026
The inbox collects comments and direct messages from your connected channels.
Each person has one conversation per account, covering their comments on any post and their messages.
When you resolve a conversation it stays resolved; a new message starts a fresh one.
You can answer a direct message for up to 7 days.
Inbox rules
Create rules for comments and messages together, limited by channel, account and type, for example to auto-reply or assign.
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